SHJ Communications · Support
Contact Us
How can we help?
Get in touch for product advice, order assistance, technical support, or business inquiries.
Email our team
dxu76256@gmail.comWhatsApp: +86 187 5049 0088
We normally respond within 1–3 business days.
Find the right support
A few details help us assist you faster.
Orders & Returns
Questions about an order, delivery, or a return? Our team can help.
- Include your name and order number
- Describe the issue clearly
- Attach photos if an item is damaged or incorrect
Technical Support
Need help with radio setup, programming, software, or Super-PTT?
- Include the exact product model
- Add hardware, firmware, or software version if known
- Describe the issue and any error messages
Business Inquiries
Contact us about product sourcing, bulk orders, or potential cooperation.
- Tell us your company and country
- Share the products and quantities you need
- Include any specific requirements
Looking for a quick answer?
Find product resources and order policies.
Company Information
SHJ Communications
Trading name of Nan’an Tingfengzhe Communication Equipment Co., Ltd.
南安听风者通讯设备有限公司
Xiamei Town, Nan’an City, Quanzhou, Fujian, China
For returns, contact us first for authorization and the correct return address. Do not send products to this business address without our written confirmation.
Support Hours
China Standard Time · UTC+8Monday–Friday · 9:00 AM–6:00 PM
Messages received on weekends or public holidays will normally be handled on the next business day.
Typical response time: 1–3 business days.
Before requesting technical support
Confirm your exact product model and hardware version before installing software or firmware. Radio equipment, programming, frequencies, and intended use must comply with applicable laws and licensing requirements in your country or region.