{"id":1474,"date":"2026-09-23T18:44:07","date_gmt":"2026-09-23T10:44:07","guid":{"rendered":"https:\/\/tiengu.com\/?page_id=1474"},"modified":"2026-09-23T18:44:08","modified_gmt":"2026-09-23T10:44:08","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/tiengu.com\/?page_id=1474","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Contact Us<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for visiting SHJ Communications. If you have questions about our products, orders, shipping, returns, software downloads, or technical support, please contact us using the information below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Company Information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Company Name:<br>Nan&#8217;an Tingfengzhe Communication Equipment Co., Ltd.<br>\u5357\u5b89\u542c\u98ce\u8005\u901a\u8baf\u8bbe\u5907\u6709\u9650\u516c\u53f8<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trading Name:<br>SHJ Communications<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website:<br>https:\/\/tiengu.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:<br>dxu76256@gmail.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business Address:<br>No. 1-438, Chuangye Avenue, Wenshan Village,<br>Xiamei Town, Nan&#8217;an City, Quanzhou,<br>Fujian, China<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Support<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For faster assistance, please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Your order number<\/li>\n\n\n\n<li>Product name and model<\/li>\n\n\n\n<li>A clear description of the issue<\/li>\n\n\n\n<li>Photos or videos if the product is damaged, defective, incomplete, or incorrect<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We normally respond to customer inquiries within 1\u20133 business days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order and Return Inquiries<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before returning any product, please contact us for return authorization and the correct return address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do not send products directly to our registered business address unless we provide written confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Technical Support<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For technical support, please provide the product model, firmware or software version where applicable, and a detailed description of the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For radio equipment, customers are responsible for ensuring that the product, programming, frequencies, and intended use comply with applicable laws and licensing requirements in their country or region.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business Hours<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Monday to Friday<br>9:00 AM\u20136:00 PM<br>China Standard Time (UTC+8)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Messages received on weekends or public holidays will normally be handled on the next business day.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us Thank you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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