Contact Us
Thank you for visiting SHJ Communications. If you have questions about our products, orders, shipping, returns, software downloads, or technical support, please contact us using the information below.
Company Information
Company Name:
Nan’an Tingfengzhe Communication Equipment Co., Ltd.
南安听风者通讯设备有限公司
Trading Name:
SHJ Communications
Website:
https://tiengu.com
Email:
dxu76256@gmail.com
Business Address:
No. 1-438, Chuangye Avenue, Wenshan Village,
Xiamei Town, Nan’an City, Quanzhou,
Fujian, China
Customer Support
For faster assistance, please include:
- Your full name
- Your order number
- Product name and model
- A clear description of the issue
- Photos or videos if the product is damaged, defective, incomplete, or incorrect
We normally respond to customer inquiries within 1–3 business days.
Order and Return Inquiries
Before returning any product, please contact us for return authorization and the correct return address.
Do not send products directly to our registered business address unless we provide written confirmation.
Technical Support
For technical support, please provide the product model, firmware or software version where applicable, and a detailed description of the issue.
For radio equipment, customers are responsible for ensuring that the product, programming, frequencies, and intended use comply with applicable laws and licensing requirements in their country or region.
Business Hours
Monday to Friday
9:00 AM–6:00 PM
China Standard Time (UTC+8)
Messages received on weekends or public holidays will normally be handled on the next business day.